Enhanced customer experience for a PE fund portfolio mortgage firm

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Enabling revenue growth through product targeting and faster response leading to enhanced customer experience. ALBAI based cognitive automation solution delivers real time customer segmentation and rapid TAT by leveraging RPA

12%

increased NPS in 2 Quarters

25%

reduction in turn around time

15%

growth in quarterly revenue

70%

straight through processing


Unstructured document data extraction for a Remediation Firm

Enabling regulatory reporting for remediating past breaches, through extracting unstructured data from contracts and KYC forms. ALBAI™ based automation solution has enabled rapid data extraction at minimal upfront cost, in a secure environment and at PAYG charges.

80%

increased productivity

5X

increase in sample size

84%

improved operational efficiency

100%

accuracy of data extraction

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Sourcing financial data for a dispute resolution firm

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Delivering valuation computations at speed to support dispute proceedings, through sourcing of comparable financials. ALBAI™ based automation solution reduced TAT through rapid sourcing of data at minimal upfront cost, and at PAYG charges.

80%

increased productivity

35%

improvement in TAT

100%

Accuracy


Swifter loan processing and targeted loan offerings for a mid-sized lender in UK

Automating the loan account generation and channel marketing through process simplification and customer segmentation. ALBAI based automation solutions were leveraged to speed up the process and provide clear communication to the customers. In addition, credit worthiness assessment process and credit decisioning process was automated, significantly improving employee efficiency and reducing response time.

40%

Reduction In Processing Time

200%

Increase In Employee Efficiency

90%

Reduction In Average Response Time

60%

Reduction In Cost

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Robo Investment Advisor for a Tier 1 European Bank

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Providing relevant, fast and any time advice to help mass-market savings account customers invest in funds for better returns through robot advisors. ALBAI based automation solutions were leveraged to assess risk and investment levels, suggesting the most appropriate investment for the customer.

90%

Reduction In Cost of Providing Advice

100%

Digitisation of Financial Advice Process

92%

Reduction In Time Needed to Make an Investment


Faster credit decisioning for a Global Lender

Automating the credit decisioning process faster and more accurately by optimising available systems and predetermined rules, has delivered immediate, accurate decisions which helped in driving revenue and improved customer decision. ALBAI™ based automation solution leveraged existing re-usable components to deliver a rapid automation, at minimal upfront cost, and at PAYG charges.

8X

Process efficiency improved

40%

faster credit decisions

100%

accuracy

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