Focuses on achievable CX and strategy operationalisation. He brings a lifetime’s experience in practical strategy, operational effectiveness and bigticket transformation.

With a long suit in banking, gained as both a senior line executive and partner in a major management consultancy, he has also worked in a range of other industry and public sectors across the globe.

He has worked closely with 2 large PE firms to deliver step-change and performance improvement and has spent the past 3 years focused on digital transformation with a leading CX, RPA and AI technology firm